Decatur,
Al 35603
Phone:
256-350-7296
Fax:
256-350-7214
Moulton, AL 35650
Phone
256-974-4000
Fax:
256-974-9796
|
Copyright
2005 |
Trusted
Choice
|
Pledge of Performance
Trusted
Choice agencies are insurance and financial services firms whose access
to multiple companies and commitment to quality service enable us to offer
our clients competitive pricing, a broad choice of products and unparalleled
advocacy.
As
a Trusted Choice agency, we are dedicated to you and are committed to treating
you as a person, not a policy. This commitment means we shall:
-
Work with you to identify
the insurance and financial services that are right for you, your family
or your business, and use our access to multiple companies to deliver those
products.
-
Guide you through the claims
process for a prompt and fair resolution of your claim.
-
Help solve problems related
to your coverage or account.
-
Explain the coverages and
options available to you through our agency, at your request.
-
Return your phone calls and
emails promptly and respond to your requests in a timely manner.
-
Provide 24/7 services for
our customers, offering any or all of the following: emergency phone numbers,
Internet account access, e-mail and call center services.
-
Use our experience and multiple
company relationships to customize your coverage as needed.
-
Commit our staff to continuing
education so they may be more knowledgeable in serving you.
-
Treat you with respect and
courtesy.
-
Conduct our business in an
ethical manner.
We pledge this to you, our clients, and ask that you let us know if we
fail to meet our commitment, so we may take corrective action. |
Copyright
2007-2008 Rankin-Shelton-Hunter, Inc
|